Our typical UK delivery time is between 1-3 working days, with 5-7 working days for international deliveries. You will receive a sales confirmation email, as well as a dispatch email updating you on the status of your order. You can also send an email to firstname.lastname@example.org or call +44 (0)1905 677555 to request further information regarding your order status.
Should you have any specific delivery requests please leave this information in the Order Notes section on the checkout page.
If we are unable to deliver, our courier may return your parcel to its depot and leave a note explaining where your parcel is and how you can rearrange delivery or how to collect your parcel. If delivery is not rearranged or your parcel collected, it will be returned to our warehouse. Please contact us at email@example.com to arrange redelivery in these circumstances. You may be responsible for additional delivery charges on any redelivery.
Please note that we are currently unable to sell and ship to the USA. However, you can register your interest at firstname.lastname@example.org and we will let you know when GRAVITY is available.
If your delivery address is outside the European Union (EU) you may be required to pay import duties and taxes which are levied once a shipment reaches your country. You are responsible for any such duties and taxes. Please check with your local customs or tax office for further details.
For information on our returns policy